1. Introduction
We are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.

2. Information We Collect
We may collect any personal identifying information such as name, email if you contact us directly via email or form submission or by creating an account to use this service. We may also collect non-personal information, such as your IP address, browser type, and usage data when you access the Website.

3. Use of Information
We use the collected information for various purposes such as providing and maintaining the Service, detecting and addressing technical issues, and providing customer support.
We may use your information to:
a. Provide, maintain, and improve the Website and its services
b. Respond to your inquiries and support requests
c. Communicate with you about updates, promotions, and news related to the Website
d. Analyze user behavior and trends to improve our services
e. We may utilize the SOAP Note templates created by our users for quality assurance and improvement purposes. This means that the templates you create might be analyzed to enhance the functionality, reliability, and overall user experience of our platform.

4. No Selling of Data
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

5. Use of Google Analytics
We use Google Analytics to help us understand how our customers use the site. The data collected includes site traffic and usage patterns. This information helps us to improve our service and enhance user experience.

6. Email Marketing
We may use the email address you provide to us for marketing purposes, including sending you newsletters, special offers, promotions, and other information that may be of interest to you. Our goal is to provide you with content that is relevant and valuable to your practice. Opt-Out Option: If at any time you wish to stop receiving marketing emails from us, or if you would prefer that we do not use your email address for marketing purposes, please notify us by sending an email to support@soapnoteai.com.

7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time by posting the new Privacy Policy on this page. Your continued use of the Website following the posting of an updated Privacy Policy constitutes acceptance of those changes.

8. Payment Information
For payment processing, we use Stripe, a third-party service. When you make a payment, your credit card information and other sensitive payment details are managed by Stripe and are not stored or collected by us. The collection and use of this information are governed by Stripe's Privacy Policy.